Custom Designs | Premade Designs | Instant Downloads | Logos

 

Given the nature of custom digital design items, we do not offer refunds once we have begun designing or when your item has been delivered. If you are unsure about one of our items please don't hesitate to call or chat with us. (Designs includes: flyers, logos, business cards, hang tags, instant downloads, etc.)

 

Printed Products

 

There are no refunds, reprints, or returns. Please be sure to review your proof and order thoroughly and be aware of this policy before ordering. No refunds or reprints will be issued on differences of on-screen and on physical printed products, Under no circumstances will a reprint or refund be honored for color variations that have occurred during the printing process. If Creative Co1520, Inc. determines that your order contains manufacturing errors or defects we will offer a 100% reprint at no charge. Turnaround and shipping for reprints will vary on our current workload.

 

Custom Apparel | Gifts | Monogrammed Items 

 

In-stock items purchased at www.creativeco1520.com with no customization are returnable at the discretion of Creative Co1520, Inc.  Returns requests must be submitted to orders@creativeco1520.com within 7 days of receiving said item. Returns on in-stock items may be subject to a $5 restocking fee. Returns on in-stock items must arrive at our return shipping address within no more than 14 days of purchase. The customer pays return shipping.  However, if an item arrives to the customer damaged, Creative Co1520, Inc. assumes responsibility for return shipping costs and item replacement.

 

Sale items are final sale and may not be returned.  

 

Any customized options are non-returnable & non-refundable.  

 

At Creative Co1520, Inc. we strive to provide every customer with an outstanding shopping experience. If you are not 100% satisfied with your order for any reason please contact our customer service team at orders@creativeco1520.com with your order number. Please be prepared to send photos documenting the product issue and/or ship it back to our customer service.

 

Please read full Terms of Use for all policies.

 

 

By visiting our site creativeco1520.com, you are consenting to our Refund Policy.

 

Customer Service Hours
Monday - Friday
9:00 am - 5:00 pm EST
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